Frequently asked questions

Questions?
We've got answers.

The tone here matters. Clear answers reduce friction, increase trust, and make the service feel mature before the product does the rest.

Real-time tracking
Premium bakkie network
Transparent pricing
Verified drivers
Appliances to business dispatches
Fast Johannesburg coverage
Real-time tracking
Premium bakkie network
Transparent pricing
Verified drivers
Appliances to business dispatches
Fast Johannesburg coverage
Booking & delivery
How is pricing calculated?+

Pricing is shaped by distance, load size, timing, and whether loading help is needed. The goal is simple: transparent transport pricing that feels fair before you confirm.

What can I move with Just Load It?+

Anything that fits the service model: appliances, furniture, parcels, stock runs, office items, event materials, and urgent local business deliveries.

Can I schedule a delivery in advance?+

Yes. The platform is designed for both urgent same-day jobs and planned deliveries where timing matters.

Drivers & trust
How do drivers join the platform?+

Drivers apply, submit vehicle and identity details, complete verification, and then access jobs once approved.

How do you build trust with customers?+

The brand is centered on verification, rating history, route visibility, cleaner service standards, and support-ready proof of delivery.

Do you support business dispatch teams too?+

Yes. The model works for households, installers, independent retailers, office moves, and repeat local dispatch operations.

Need something more specific?

Once the app exists, this section can tie into live help and support workflows. For now, it gives the marketing site a more complete, trustworthy surface.

Contact the team